Thanks for sharing this, I'm also in Canada and now I'm really interested in buying that same amp from Acclaim. Excellent all-around customer service! Same here. Replies (1) 3 0. I really try to support my local music shop but sometimes they don’t have what I need. Just bought one set of strings today. Just wanted to post this saying Sweetwater’s customer service has been amazing. Our thoughts are with those affected by natural disasters. Legit respect for their level of commitment, but I’m not the kind of individual that needs a random Fort Wayne number calling me so a guy named Drew can awkwardly assess if I’m still actively playing whatever style i told them I played years ago so he can ask about my gear aspirations and let me know how sweetwater can help me with that. I didn't think it was too over the top, they only called once or twice (don't remember). Would it be worth it to go with Musician's friend over Sweetwater to get a FP30? If you have any questions, please call us at … Commodity value return consumers. I love Sweetwater. I was devastated when my local music store closed in 2013, but Sweetwater … EA6B Navy Fan TX Member since Dec 2012 10984 posts. I'd say if there's a problem with the keyboard, unless you're returning it, then you'll be dealing with the manufacturer and not the store after the purchase. Sweetwater's customer service is great ! The reason I'm interested in dealing with Sweetwater on this guitar is they have 18 Months, Same as Cash on Taylor Guitars. Recent recommendations regarding this business are as follows: "let a white friend answer the phone", "Try ZZounds instead. Then a couple days ago Sweetwater calls to say they had a fresh shipment and mine was going to be on the way. Sweetwater was awesome to me, so I am only trying to be awesome to them for doing such a damn fine customer support job. We truly want to tailor our service to the best meet your needs. Value 43. ... Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. Online reviews seem to favor the Roland over the Casio. The order was expedient and received in less than a week with great packaging and even came with a personal touch. Just wanted to post this saying Sweetwater’s customer service has been amazing. It's just another way we deliver "The Sweetwater Difference." Replies (1) Options Top. Great customer service! Lol. Here are the details: Address: 5501 US Hwy 30 W Fort Wayne, IN 46818 Telephone: 18002224700 Email: [email protected] I just want to buy something and eat candy, not get phone calls for like 2 weeks asking me how I'm doing. All in all I'm happy with both stores service. They handle all our technology needs from purchase to set up and support maintenance. Then, you should proceed to checkout after you finish deciding and picking what you want to buy at Sweetwater. Maybe it’s s Canadian thing, but I got no candy in mine; I was happy with the gear for Christmas, but seriously bummed about the candy. And online discussion, like trustpilot and internet forums, vastly praise Sweetwater. The difference is that MF has coupon codes, while SW never does. They'll even send you a … If you have any questions, please call us at … I've had nothing but great experiences with sweetwater. That’s why I’ve asked that to put me on their “do not call” list. Press J to jump to the feed. It is a sponsored review post with a DRAMATIC TWIST, which I … Returns 19. Sweet water is great. haha totally agree but as annoying as it can get I always feel like the reps are very nice and personable. as an after thought I think my bugera 5t came from from sweetwater and again, nothing but great service. What happens when you put a tube screamer in front of a tube screamer amp ( ͡° ͜ʖ ͡°). Never have I ever been floored by the dedication these people put into their company, Jesus that’s commitment. Welcome to r/guitar, a community devoted to the exchange of guitar related information and entertainment. My 6 year old daughter loves NGD now just because of the candy they toss in with my orders. Or does the ease-of-mind of ordering from Sweetwater overcome any keyboard differences? Sweetwater. Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. It’s almost suffocating how many times they’ll check in with you over a patch cable. January came to a close and i had no call or emails, so I called this other retailer, they said they thought they would have a shipment mid February, and have me a little lip when I mentioned the dates on the website. The 1st option is via electronic deduction from a checking account by Sweetwater Authority. The rep said they would call ibanez about it. Enter the Sweetwater if you try to save extra money - '2020 Sweetwater Coupon Reddit and Promo codes | Start Saving Today!'. Sweetwater ranks 1st among Music Equipment sites. However, the Roland FP30 is not in stock at Sweetwater, which is my preference to shop with. Find the corresponding page at Sweetwater and go to the checkout page. Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. I ordered the Boss WAZA headphones back in December through them, and within 5 minutes of placing g the order they called me to tell me of the back order status and that it would probably be early March that they got the next available batch. Respect though. Edit: wow- that you all for the input- good and not-so-good as well. 1046 or email at justin_dunbar@sweetwater.com? Back to top. They do love their customers. However you'll be playing the keyboard every time you play. Popular Sweetwater Promo Codes & Sales. BUT! It's always a pleasure. I tried order my current amp (Ibanez TSA15H) through them because they had a great sale on. When you get a chance, can you please give us a call directly to our customer service team at (800) 222-4700 ext. Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. Music Instrument Store. I immediately called the other place to cancel. Sweetwater has this 55 point inspection whereas MF doesn't do anything. (Acclaim AV in North Bay Ont for the canucks in the crowd). Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. New comments cannot be posted and votes cannot be cast. They'll try to knock the prices down for you, they follow up, and the shipping is fast. Trending Topics. If you wish to purchase some things with a lower budget recently, you might wanna take a peek at Sweetwater. Discount Description Expires; FREE GIFT: Free Cymbals When You Buy One of The Cymbal Packs-$300 OFF: $300 Off Sennheiser EW 135 G3 And EW 122 G3 Handheld And Lavalier Wireless Package-UP TO $1500 OFF: Up to $1500 Off Roland TD-30 Series Drum Sets- The motivation is the happiness of the customers. If you've got time to wait then definitely use them. It was a small order ( a portable amp and a cord). I pretty much exclusively order my EBS cables from them and every single time without fail I get a call, text, and email from them in the span of minutes to check in on me! I had to cancel but I was still happy with that level of service. (260) 432-8176. Not the loudest 15W, but I play at home I don't need 129db... Those tube screamer amps are criminally underrated. I emailed my rep, and mentioned it in the survey, but no feedback. The amp is awesome too! Next day I got another call and the rep said they weren't even allowed to ship to canada. Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. Sweetwater Customer Service Contact Info. Sweetwater Authority offers two options for paying your water bill automatically. Service 43. The best place to start if you're new is right below in our "Rules" section. I received a Sweetwater gift card and compensation as part of my relationship with the Quality Blue Community. I have never once received a package from them when they claimed it would arrive. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sweetwater Sound Customer Service. Sweetwater was first mentioned on PissedConsumer on Feb 09, 2017 and since then this brand received 6 reviews.. Sweetwater ranks 14 of 204 in Music stores category. Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. The 2nd option is to log-on to our customer payment website and follow directions to enroll in Automatic Payment with a credit card or electronic check. Contact us directly and we'll take care of your older gear, as well as gear that's still under warranty. I've tried sending to a new address and e-mail so I appear to be a new customer but I end up with the same guy. Is the sweetwater … I was pleasantly shocked. And online discussion, like trustpilot and internet forums, vastly praise Sweetwater. Customer Service Supervisor: Water & Wastewater (325) 236-6315: Email: Frieda, Brian: Police Chief: Police Department (325) 236-6686: Email: Heine, Danny: Inspector: Planning & Development Services (325) 236-6313: Email: Jimenez, Becky: Executive Secretary: Administration (325) 236-6313: Email: Jones, Russell: Director of Public Works: Public Works (325) 235-5003: Email: Kite, Donald They're humans just trying to earn a living with a sales/customer-service job. I'm stuck between the Roland FP30 (from Musician's friend/Guitar center) and the Casio PX-S1000 (from Sweetwater). Communications and price were beyond wonderful. Positive reviews (last 12 months): 82%. Available Monday - Friday, 9:00am - 6:00pm. The personalized service and the free shipping, no matter what. Ibanez wouldn't honour the warentee, but sweetwater would still honour theirs though a lot shorter time that the original ibanez warentee. Press question mark to learn the rest of the keyboard shortcuts. Keyboard Question. Is customer service (Sweetwater) worth a worse piano? I ordered the Boss WAZA headphones back in December through them, and within 5 minutes of placing g the order they called me to tell me of the back order status and that it would probably be early March that they got the next available batch. Collecting and organizing almost all the Sweetwater coupons from the Reddit chanel, but Hotdeals.com did it anyway. This is a forum where guitarists, from novice to experienced, can explore the world of guitar through a variety of media and discussion. A rep called right after I placed an order to see how I’d I needed any further assistance or questions (left a voicemail). Initial Sweetwater Sound complaints should be directed to their team directly. If I ran sound, was a tech, etc. Press question mark to learn the rest of the keyboard shortcuts. If you have guitar related questions, use the "Search" field or ask the community. The overall rating of the company is 2.6 and consumers are mostly neutral.. Expires: August 31, 2020 3 used Reply. for an organization or commercially successful band, I'd totally favor Sweetwater for suggestions, customer service, etc. The fact that they called me twice in this process, when other places might have sent an email (or done nothing at all) is amazing to me. You can give priority to discounts by this making you unable to bear to miss 'Save as much as 80% OFF Off w/ Sweetwater Coupon December 2020 ', so hurry and click! If you have any questions, please call us at … 24/7 online customer service center is available at Sweetwater. This company responds to reviews on average within 2 days. Sweetwaters customer rep is astounding, they put one of my plug in purchases on hold because at the time there was a lot of stolen ccs buying stuff and when I called to ask them why it was on hold they explained politely and calmed me down. So smart. Just great. I couldn’t have been happier. We'd like to look further into this for you. ", "Stay far away from this store. I had a 20 minute phone call with their sales rep cuz he wanted to know how I liked the goofy 4.2mm picks I ordered. Calls to double check the order and asking if the delay in fufillment was OK. IIRC, they had to wait for stock. You can get 15% and even 20% coupons, so if you buy a guitar that costs $1000, it knocks the price down to $850 or less. They still jumped through all the customer service hoops, though, with the phone calls and all the mail, which I think is what some people tend to complain about, like Sweetwater's the "Overly Attached Girlfriend" of online retail or something. Great customer service. Their CS is absolutely the best but I do find that aspect of it to be too much. I’m loving all of these stories. If I did that on other music sites, the shipping would've cost me almost as much as the strings. All opinions expressed are my own. Then the manager called me later to apologize for the confusion and let the process go through. A few days later the supervisor of him called me to apologize for the confusion and let process! 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